Each item is custom-made to order. Please allow 3-4 weeks for production.

Once your order is completed, it will ship USPS Ground within 5-8 business days.

Delivery times are estimated and not guaranteed.

Once the package is shipped, we are not responsible for damage or mistakes made by the carrier. 

No International shipping available at this time.

We are not responsible for lost or stolen packages. You will need to contact USPS to file a lost or stolen claim.

If you happen to provide an incorrect shipping address, please contact us ASAP! Once the label is printed, we are not responsible for wrong addresses given by the customer.

We are unable to accept returns or exchanges on any physical knitted wire orders, as well as digital products.

Your happiness is our priority. If you have any issues, please let email us at hello@islasierraco.com

The handmade nature of our products means no two pieces are exactly alike. We believe these variations add character and charm.